top of page

Data protection

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Google Maps

We use maps from the "Google Maps" service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. 
Privacy Policy: https://www.google.com/policies/privacy/, opt out: https://adssettings.google.com/authenticated.

Google Fonts

We use fonts ("Google Fonts") provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, opt out: https://adssettings.google.com/authenticated.

Google ReCaptcha

We use the "ReCaptcha" function to prevent bots from making entries in online forms, for example. It is offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, opt out: https://adssettings.google.com/authenticated.

Web Analysis

Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. based at 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to the Google server in the USA and stored there. You can prevent this by setting up your browser so that no cookies are saved.

We have concluded a corresponding contract for order data processing with the provider.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, user data is pseudonymised.

Your IP address is recorded but pseudonymised immediately (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible.

Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

In addition, Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

The user data is kept for a period of 14 months.

Detailed information on data use by Google, your options for settings and objection can be found on the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Google’s use of data when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads  ("Use of data for advertising purposes"), http://www.google.de/settings/ads "Manage information that Google uses to show you advertising").

mouse tracking

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. We therefore use Hotjar to better understand the needs of our users and to optimize the offer on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and don't like, etc.) and this helps us tailor our offering to our users' feedback to align Hotjar works with cookies (see above) and other technologies to collect information about the behavior of our users and their devices (in particular the IP address of the device (is only recorded and stored in anonymous form), screen size, device type (unique device identifiers) , information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymised user profile. The information is not used by Hotjar or by us to identify individual users or combined with other data about individual users. For more information, see Hotjar's privacy policy: https://www.hotjar.com/legal/policies/privacy. 

You can object to Hotjar storing a user profile and information about your visit to our website and the setting of Hotjar tracking cookies on other websites by usingopt out linkClick  .

Google Re/Marketing Services

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Therefore, we use the marketing and remarketing services (“Google Marketing Services” for short) of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”).

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

With the help of Google marketing services, we can display advertisements for and on our website in a targeted manner in order to only present users with those advertisements that potentially reflect their interests. To do this, Google executes a code and uses so-called (re)marketing tags, with the help of which an individual cookie is stored in the user's browser. For the use of cookies see above

The information collected can also be combined by Google with such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed to him.

In addition, the IP address of the user is recorded via Google Analytics, but pseudonymised immediately (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible, the ads are not managed and displayed for a specific person, but for the cookie owner, regardless of who this cookie owner is. Of course, this does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google Marketing Services about users is transmitted to Google and stored on Google's servers in the United States. The user's IP address will not be merged with user data within other Google offers.

Among other things, we use cookies from the Google marketing service “Google AdWords”; We may display advertisements from third parties on the basis of the Google marketing service "AdSense" and its cookies.https://policies.google.com/technologies/ads, Google's privacy policy is at https://www.google.com/policies/privacy  available.

We also use the "Google Tag Manager" to integrate the analysis and marketing services offered by Google into our website and to manage them centrally.

Online presence in social media

We operate online presences within social networks and platforms in order to be able to communicate with users, interested parties and customers who are active there. When accessing these networks and platforms, the terms and conditions and data processing guidelines of the respective operator apply.

Unless otherwise stated in our privacy policy, we process user data when they communicate with us on social networks and platforms.

vimeo

Videos from the "Vimeo" platform can also be integrated into our website. They are offered by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy.

youtube

Videos from the "YouTube" platform may also be integrated into our website. They are offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, opt out: https://adssettings.google.com/authenticated.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us using the following contact details:

KeySoft eU
Wachtelstrasse 21b
4053 Ansfelden
Austria

 

bill address
Haider Street 18
4052 Ansfelden

 

Branch / Headquarters
Wachtelstrasse 21b
4053 Ansfelden

Phone: 0043 732 99 7 444
kontakt@keysoft.at

 

Commercial Register No.: 438968t
VAT ID: ATU69804447
Place of jurisdiction: Linz

bottom of page